OnSolve Announces OnSolve Control Center to Innovate in How Organizations Deal With Uncertainty

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OnSolve Control Center unifies and integrates the critical event management lifecycle to optimize response and results

ALPHARETTA, Ga., July 13, 2021 / PRNewswire / – OnSolve, a leading provider of mission-critical event management for businesses, SMBs and government entities, today announced the launch of OnSolve Control Center (OCC), a specially designed centralized operations hub that enables organizations to automate and orchestrate responses to common threats in real time, mitigate impact and reduce recovery time during a critical event. OnSolve Control Center leverages the capabilities of OnSolve Risk Intelligence, Critical Communications, and Incident Management through a single, comprehensive user experience, giving organizations greater control and control over relevant risks before they escalate into business. operational excellence and organizational resilience.

Through a single window, OnSolve Control Center provides organizations with a common operational picture of their people, places and assets and enables active responses to the risks that threaten them.

“Whether it’s extreme weather conditions, supply chain disruptions, civil unrest or active attackers, public and private sector leaders simultaneously face unprecedented disruption and increased pressure. to mitigate risk and take quick action, ”said the CEO of OnSolve. Marc Herrington. “Today’s launch of OnSolve Control Center highlights the investments in innovation we continue to make to ensure our customers have the most advanced technology on the market to help them manage uncertainty. . In an age where risk and resiliency are ingrained in our new normal, we are laser focused on the security, information, security and productivity of organizations when it matters most. “

Through a single window, OnSolve Control Center provides organizations with a common operational picture of their people, places and assets and enables active responses to the risks that threaten them. The centralized operations hub improves the speed, relevance and usability of OnSolve Risk Intelligence, Critical Communications and Incident Management capabilities, as well as integration with external systems including access control, active gunner detection, alarms and video surveillance.

OnSolve Control Center enables users to visualize, automate, and orchestrate real-time critical event management capabilities throughout the lifecycle of a crisis, specifically:

  • Monitor risks in real time through a single window: An AI-powered risk intelligence map, superimposed on an overview of a company’s geolocation of people, places and assets, gives users a complete view of the impact of an event critical as it unfolds. By presenting only the risks that impact an organization and consolidating event reporting from all sources, OCC gives organizations a verified, comprehensive and concise view of the potential impact of the risk, enabling organizations to react quickly and effectively.

  • Create a critical communications orchestration hub: Customizable widgets create an “at-a-glance” view of the status of open incidents, the status of alerts sent, SOS submissions, and overall metrics of critical team event management success intervention of an organization. This creates an orchestration hub, accessible directly from the home screen, for response teams across geographic areas and time zones. Every action taken by the response team is tracked in the Incident Status view, allowing other team members and managers to have a complete view of incident response, tracking, and monitoring. recovery. OCC helps users monitor alerts and responses, initiate a conference bridge, coordinate with incident-specific discussions, and assign and monitor workflow tasks for the incident in a single view.

  • Automate tasks and incident response: Launch workflows and assign tasks to different team members from OCC while monitoring the execution of tasks prescribed in the organization’s incident response plans. Escalate and reassign tasks as necessary to ensure the team is functioning successfully. Keep teams, communication, and plans succinct as risk evolves by implementing business rules to automatically initiate alerts and workflow when a critical event is detected.

  • Optimize the current security infrastructure with open integration: OCC’s open API architecture enables organizations to operate holistically, maximizing current security systems and the capabilities of the OnSolve platform centrally. Organizations can import external data streams including sensors, cameras, or other third-party data through OCC to help visualize and manage risk without disrupting existing operations and infrastructure.

“OnSolve Control Center enhances an organization’s ability to address the three most common challenges for effectively managing critical events – speed, relevance, and usability – by creating a holistic view of an organization’s critical event management workflow. “said OnSolve CTO. Dustin Radtke. “By centralizing OnSolve Risk Intelligence, Critical Communications and Incident Management, OnSolve Control Center enables organizations to protect what matters most and achieve the best possible outcome during a critical event.”

OnSolve Control Center helps organizations prioritize risk and due diligence

Threats to business and organizational resilience have grown increasingly varied over the past year and a half. OCC allows organizations to take complete control of known and unexpected risks before they escalate, such as:

  • Natural disasters: From wildfires during a record hot season to an above-average hurricane season forecast for 2021, OCC offers a single source to visualize severe weather events as they unfold and correlate them with people, places and assets of an organization, create alerts for those affected by the event and track responses to security checks, all in real time. View and respond to incoming distress signals to make sure people are getting the help they need. Use the incident tracking feature to foster collaboration across an entire team and make sure everyone is communicating effectively and getting things done quickly.

  • Threats to public safety during large-scale events: As venues, businesses and other groups reach their full capacity, the OCC enables organizers to monitor and respond to threats to public safety – such as fire or civil unrest – by displaying the risk on a map, by sending predefined alerts to users to take action during such a threat and monitor alert analysis. Integrate security data like fire alarms, gunfire detection, and security cameras to understand what’s going on as you go. Lock card access to a building to prevent non-emergency personnel from endangering themselves. Define business rules to automatically alert emergency services based on detection of fires and gunfire.

“Organizations and communities have a responsibility to protect their residents, employees, customers, students, patients, partners and investors from serious physical or financial damage,” Herrington said. “In a time when the stakes have never been higher, OnSolve is helping them meet this responsibility easily, precisely and quickly with OnSolve Control Center.

To learn more about OnSolve Control Center, please visit www.onsolve.com.

About OnSolve

With billions of alerts sent each year and over 60 combined years of proven support to the public and private sectors, OnSolve delivers critical event management capabilities backed by unmatched industry expertise, ensuring security, information , the safety and productivity of our customers when it matters most. We do this through a global SaaS-based portfolio that provides scalable, easy-to-deploy and use solutions for the rapid and secure exchange of vital information and coordination between organizations, people, devices and partners, whatever the situation or the level of need. For more information, please visit www.onsolve.com.

From wildfires during a record hot season to an above-average hurricane season forecast for 2021, OnSolve Control Center offers a single source to visualize severe weather events as they unfold and bring them into focus. correlate with people, places and property, create alerts for those affected by the event, and track responses to security checks - all in real time.

From wildfires during a record hot season to an above-average hurricane season forecast for 2021, OnSolve Control Center offers a single source to visualize severe weather events as they unfold and correlate them with people, places and assets of an organization, create alerts for those affected by the event, and track responses to security checks, all in real time.

(PRNewsfoto / OnSolve)

(PRNewsfoto / OnSolve)

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